Network Engineer (SaaS Ops)

Job description

We are actively seeking experienced candidates to lead our global team that supports FlexTrade’s global operations.

As a financial services technology vendor that delivers mission critical Software-as-a-Service (SaaS) to our clients, FlexTrade’s Network Operations is vital to our business and foundational to customer success. You will be a vital asset to the leadership of FlexTrade’s IT Operations, who play an integral role in the business, keeping our revenue generating SaaS environment free from downtime. This ensures we can deliver a high level of service to our diverse set of clients, including large asset managers, hedge funds, banks and brokers which in turn maintains FlexTrade's reputation as a market leader in Electronic Trading space.

About You

The Senior Network Engineer will be responsible for FlexTrade’s network infrastructure 24x7. This role is accountable for managing our production network. You will be called upon to be the technical representative for your team during major incident and troubleshooting of network-related issues. Success in this role will require strong and innovative approaches to problem solving, technical leadership, excellent communication (written and verbal, formal and informal), flexibility, accountability and a self-motivated working style with attention to detail.


  • Provides network operations support in a 24/7 operating environment.
  • Manage the full end-to-end technology life cycle within the network space
  • Work as part of a global network team monitoring and troubleshooting low latency network environments across several continents
  • Maintain and validate quality network service by establishing and enforcing managed hosting standards, metrics and best practices
  • Support internal and external customer requests
  • Plan, design, and work with Vendors to build, install and configure new network capabilities to meet the needs of the business
  • Anticipate risks and constraints and proactively develop solutions to address the risk/constraints
  • A consultative approach to all major activities and projects. Including the ability to effectively and accurately document requirements and develop clear execution plans